Frequently asked questions
Do you operate?
No. I do not offer operative gynaecology in this private service. If surgery or another in-clinic procedure is needed, I will discuss onward referral to an appropriate colleague.
Do you accept insurance?
No. I do not accept insurance; consultations are self-pay. Payment plans are available. Ask the clinic when you book.
Can you write to my GP?
Yes. A letter to your GP is available if you would like one. I also write referral letters where they are needed.
What do I need to do before my appointment?
Please upload any scans or results to the secure patient portal at least one week before your appointment, together with your medical symptom questionnaire.
Do I need tests?
Not always. Tests are chosen for you after your consultation, not ordered as routine. Often we start with your lifestyle medicine plan, and if we're still looking for a specific root cause once you've followed it for a while, we test then. Testing is done at the clinic and charged separately. Depending on what we're looking for, it can include extensive blood panels, DUTCH hormone testing and gut microbiome testing.
When will I receive my written plan?
Your written plan is ready within a fortnight of your consultation. You receive it through the secure online patient portal.
What if I have questions between appointments?
Please contact the clinic with any questions about your plan. Clarification will be sent to you by email.
What do further appointments cost?
Further appointments within the first year for the same concerns are charged at the follow-up fee of £245.
What if I need to cancel?
Cancellations are handled by The Richmond House Clinic (opens in a new tab) under its own policy. Please check the clinic's cancellation policy when you book.